Up and downs to achieve a successful business continuity plan
This presentation provides insights into how our department created a successful business continuity plan after many years of fits and adjustments. Rounds of evolving user training over the years attempted to transition users to our vision without success until the gaps with users were isolated using virtual machines. This allowed our department to adjust testing scenarios to simulate a disaster and arrive at solutions where our users could use any device (a provided device or BYOD) in a Zero Trust environment and continue doing their work. Technically, this was not achievable even a few years ago, but with changes in our network, software applications, and business processes our department made the dream a reality. In conclusion, our staff can confidently handle a worst-case disaster scenario of losing our physical building and still continue with their work, even if they did not have any IT Support for the first 7 days.
Speaker/Host
Primary/Host Speaker
Stephen Mills
IT Manager at UC Los Angeles
Stephen Mills, born in Jamaica, raised in Canada, is a dedicated IT and finance professional. After earning a double major from UCLA, he began his career at Metropolitan West Securities, where he managed accounting and securities lending financial reporting for major clients such as CalPERS, CalSTRS, USAA, and Microsoft. While there, he transitioned into a senior system manager role, and with a small team developed financial and trading systems supporting over $50 billion in transactions. At UCLA Capital Programs, Stephen has served as Software Development Manager and now as IT Manager, where he has led the creation of enterprise systems for financial transactions, contract management, project and construction oversight, and workflow automation. He also developed a financial app for UCSF’s Mission Bay Hospital construction project. Stephen’s leadership continues to drive complex IT strategies and infrastructure supporting UCLA’s multi-billion-dollar Capital Programs operations.
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