Research empowerment through Privilege Access Manager (PAM)
Our researchers need the ability for an uninterrupted workflow. Many times, IT creates a roadblock for the ability to install and update research software. Researchers then need to reach out to IT with administrative rights to install or update research software creating delays for timely deadlines like grant writing or after-hours support. Privilege Access Manager (PAM) allows researchers temporary elevated access to install and update software on their own time, saving time and resources.
Speaker/Host
Primary/Host Speaker
Dennis Garcia
Director of Client Experience at UCLA Health
Dennis joined DGIT in 2022 as the Director of Client Experience. His focus is on proactively improving the support and services DGIT provides by looking at large-scale process mapping and organizational improvement efforts throughout the UCLA Health IT organization in order to automate, streamline and enhance workflow processes.
Dennis is a lifelong Bruin. After completing his undergraduate degree at UCLA, he started his career with UCLA Health in 1996 and has held multiple leadership roles. He was most recently a member of UCLA Health IT’s ISS group as the Radiant Application Manager. In this role, he was responsible for the Radiant Module which is used in various clinical and research areas. During his time in this role, Dennis created and cultivated a holistic and multi-faceted cross-team support model to successfully complete projects and support stakeholders. In addition, he is passionate about mentoring and influencing individuals within and outside of his team to help them with their professional development.
Co-speaker(s)
Additional Speakers
Daniel Kasprowicz
Business Relationship Manager Lead at UCLA Health
Daniel K is the Lead Business Relationship Manager at UCLA Health IT where under his leadership manages a small team of BRMs. They support over 25 departments within the Schools of Medicine, Nursing and Dentistry. Their aim is to bring value to their customers by serving as trusted advisors to their user communities of research, education and patient care. You can reach out to Daniel via LinkedIn at https://www.linkedin.com/in/daniel-kasprowicz-8a06b84.
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