Inaccessible digital content is a huge problem, but how do we describe and measure the problem well enough to formulate a strategy to remediate it? As we work toward the 2026 deadline to comply with federal digital accessibility rules, we're all feeling like the blind men in an Indian parable trying to describe an elephant for the first time: https://en.wikipedia.org/wiki/Blind_men_and_an_elephant. They describe the part they touch as if it represents the whole animal. Arguing, they can't reach consensus. Each man is right, but each has only one piece of the elephant. In this session I will share how our campus is describing our digital accessibility compliance problem. With enough data, we can create and execute a strategy, communicate with our leadership and stakeholders, and measure our success. Through discovery tools, data analysis, systems integration, training, and process improvements, we have created enough clarity to describe the elephant.
Speaker/Host
I've been at UCSF for 27 years, and in that time, I've been a help-desk and field tech, a web developer, a sys-admin, an operations lead, a departmental IT director, a customer engagement manager, a solutions architect, an application manager, a product manager, and an associate director. I have moved from individual contributor to senior leadership and back – twice. I love data and process. I founded a successful tech leadership development program. My favorite title is mentor.