Peggy Conner

Peggy has built an established and impactful career in healthcare information technology and electronic health record (EHR) training, sustained by years of dedicated service in advancing clinical systems and user education. A California resident since 1981, she moved from Michigan to pursue professional opportunities in the growing field of Information Services. She began her career with CompuCorp in Santa Monica, California, where she quickly demonstrated her aptitude for complex systems and was entrusted with a prestigious assignment as a Marketing Support Representative in Washington, D.C. In this role, she provided on-site technical support and system training to high-profile clients including the Superior Courts and the White House—an early testament to her exceptional communication and instructional abilities.

Her expertise deepened in 2007 when she obtained her Epic Ambulatory Certification from Epic in Madison, Wisconsin while working as an Epic Ambulatory Analyst at UC San Diego Health. Peggy played a critical role in onboarding clinical users during a pivotal period of EHR implementation at UCSD. Peggy’s clarity in building the Epic system depends on her understanding of Epic workflows, and rapport with both clinical and technical teams.

In 2009, Peggy transitioned into the healthcare IT consulting world, expanding her reach nationwide. She brought her talents to a variety of leading healthcare institutions across the country, delivering Epic training to physicians, nurses, and healthcare support staff. Her work included engagements with prominent hospitals such as New York– Presbyterian, Texas Children's Hospital, Group Health Cooperative, Alleghany Health, and the Sisters of St. Mary Health System to mention a few.

In 2017, she returned to Southern California to serve as a consultant for the implementation of Epic at UC Irvine Health. There, she supported the organization’s initial Epic rollout by designing and delivering targeted training programs for providers and nursing staff. Her effectiveness led to her recruitment as a full-time Principal Trainer in 2019, specializing in the Epic Ambulatory module. At UC Irvine, Peggy has become a cornerstone of the training and informatics team. She collaborates regularly with Nursing Informaticists, Clinical Informaticists, and the Information Technology Services (ITS) department to identify communication gaps and implement solutions that streamline clinical workflows.

Currently, Peggy continues to lead as UC Irvine undertakes a major system-wide upgrade, transitioning to a new instance of Epic based on the Epic Foundation System. Her legacy is one of innovation, mentorship, and a tireless commitment to empowering healthcare professionals through education and technology.