Our team needed to integrate diverse data streams to dynamically identify patients at risk and proactively distribute tailored resources to empower them to protect their respiratory health. Our team needed to identify when high risk patients with respiratory conditions were experiencing poor air quality caused by wildfire smoke. We worked collaboratively with clinical subject matter experts (SME) to define the appropriate target patient population and air quality thresholds.

This poster will highlight the impact of the APeX Enabled Research (AER) team on implementing clinical and technical innovations at UCSF. The poster will explain the primary goals of the team, volume of project work, and breadth of technologies used to support research innovation. Ideally UC Tech attendees will learn more about what is technically possible today to support research, get inspiration for projects at their organization, get connected with others doing similar work, and lead to future collaboration and innovation across UC campuses.

This innovative care model leverages virtual nursing to support the efficient discharge of moms and babies from postpartum care unit. By enabling one nurse to manage and assist multiple families simultaneously, the model streamlines the teaching process, expedites discharges, and ensures a safe forum for patients to ask questions and share concerns. This communal approach not only provides individualized care but also fosters a sense of shared experience, reassuring new mothers that they are not alone on their journey.

Our team needed to integrate diverse data streams to dynamically identify patients at risk and proactively distribute tailored resources to empower them to protect their respiratory health. Our team needed to identify when high risk patients with respiratory conditions were experiencing poor air quality caused by wildfire smoke. We worked collaboratively with clinical subject matter experts (SME) to define the appropriate target patient population and air quality thresholds.

What do you get when you combine a common continuous improvement vision for 14,000 staff members, 5,600+ Lean trained team members, 700+ improvement projects, 300 daily engagement huddles, and plenty of problems to solve…??? You get a well-oiled organization with empowered team members, reduced waste and wait times, financial savings, and improved care and quality! Now more than ever, “efficiency” is the name of the game. It’s never too late to kickstart or renew your continuous improvement practices.

Severe aortic stenosis (AS) is a life-threatening condition with a high mortality rate if left untreated. Studies show that symptomatic severe AS can have a 50% mortality rate within one year, yet timely intervention with aortic valve replacement (AVR) significantly improves survival outcomes. Despite the availability of effective treatment, many cases go unnoticed or unaddressed due to gaps in clinical workflows and provider follow-up.

This poster will highlight the impact of the APeX Enabled Research (AER) team on implementing clinical and technical innovations at UCSF. The poster will explain the primary goals of the team, volume of project work, and breadth of technologies used to support research innovation. Ideally UC Tech attendees will learn more about what is technically possible today to support research, get inspiration for projects at their organization, get connected with others doing similar work, and lead to future collaboration and innovation across UC campuses.

As institutions continue to evolve in the digital landscape, optimizing IT support is crucial for enhancing user experience and operational efficiency. This session explores how an AI-powered chatbot can revolutionize Epic user support by providing immediate assistance, reducing helpdesk call volume, and improving response times. A real-time dashboard tracks key metrics such as response time, interaction frequency, and peak call volume, enabling data-driven decision-making to refine support strategies.